Privacy Notice


Effective Date: November, 3rd, 2022Introduction:Coalesce Partners ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your") and upholding your rights under the Personal Data Protection Law (Federal Decree Law No. 45 of 2021) of the United Arab Emirates (UAE). This Privacy Policy comprehensively outlines how we collect, utilize, disclose, secure, and retain your information when you interact with our website ("Website") and use our services ("Services").Information We Collect:We categorize the information we collect into two primary categories:1. Personal Data: This encompasses any information that can directly identify you or, when combined with other data, can be used for that purpose. It includes, but is not limited to:
  • Name
  • Email address
  • Phone number
  • Physical address
  • Emirates ID (collected with explicit consent and only for purposes explicitly stated)
  • Any other information reasonably linked to you
2. Non-Personal Data: This pertains to information that cannot be used to directly identify you. It may include:
  • Browser type
  • Operating system
  • IP address
  • Browsing activity on our website (anonymized)
  • Demographic information (collected with your consent)
Methods of Collection:We collect information through various methods, including:
  • Information you directly provide: This occurs when you contact us through forms, subscribe to our services, or participate in interactive features.
  • Automatic collection: Cookies and other tracking technologies passively collect information about your device and browsing behavior.
  • Third-party sources: We may receive certain non-personal data from third-party service providers, but only with your consent and in compliance with applicable data protection regulations.
Purpose and Legal Basis for Data Processing:We utilize your information for the following purposes, always adhering to the principle of legality and transparency:
  • Operating and maintaining our Website and Services: This fulfills our legitimate interest in providing a functional and user-friendly online experience.
  • Processing inquiries and requests: We address your needs related to our Services, fulfilling a contractual obligation.
  • Improving our Website and Services: We utilize anonymized data analytics to enhance your experience, falling under our legitimate interest.
  • Sending marketing communications: We only send such communications with your explicit consent, fulfilling a contractual obligation.
  • Personalizing your experience: We personalize your website experience based on your browsing activity, only with your consent, fulfilling a contractual obligation.
  • Complying with legal obligations: We may need to disclose your information to comply with UAE law or lawful requests from authorities.
Sharing of Your Information:We may share your information with third-party service providers who assist us in operating the Website and delivering our Services. These service providers are contractually obligated to:
  • Maintain the confidentiality and security of your information.
  • Comply with the UAE Data Protection Law.
We will not share your information with any other third party without your explicit consent, except as required by law.Your Rights under the UAE Data Protection Law:You possess several rights concerning your Personal Data:
  • Right to Access: You have the right to request access to your Personal Data and receive a copy in a commonly used and readable format.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you.
  • Right to Restriction of Processing: You may request to restrict the processing of your Personal Data under certain circumstances.
  • Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes or on grounds related to your specific situation.
  • Right to Erasure: You have the right to request the erasure of your Personal Data, subject to certain legal exceptions.
Data Security:We implement robust technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction, adhering to best practices and relevant UAE regulations. These measures include:
  • Secure storage of data
  • Regular security assessments and updates
  • Access controls and user authentication
However, no internet transmission is entirely secure, so we cannot guarantee the absolute security of your information.Children's Privacy:Our Website and Services are not directed towards children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.Changes to this Privacy Policy:We reserve the right to update this Privacy Policy periodically. We will notify you by posting the revised version on our Website. We encourage you to review this Privacy Policy regularly for any updates.Contact Us:For any inquiries concerning this Privacy Policy or your rights under the UAE Data Protection Law, please contact our designated Data Protection Officer (DPO) cole [at] clscpartners.comWe are committed to promptly addressing your questions and concerns regarding your privacy.